Alert: Patient Focus Group

Dear Patient,
We are excited to invite you to our upcoming Patient Focus Group taking place in September 2025.
Thank you for being a valued part of our community.
To learn more and register your interest, please click here Patient Focus Group

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Park Royal Medical Practice

Welcome to our new surgery website

Have you signed up to the NHS APP? Click here to learn more and register

We Value Your Feedback! Your opinion matters to us. Please take a moment to complete our patient feedback form. This helps us understand your experience and improve the quality of care we provide. Thank you for helping us serve you better!

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Repeat
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Sick
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Feedback &
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New Patients/Updating Contact Details

New Patients/Updating Contact Details

What We’re Doing to Improve Your GP Access

  • Same Day Appointments: We’re continuing to offer extra appointments so you can get help on the day you need it.
  • Easier Phone Access: A single point of contact is in place to make things simpler for everyone, including those with language or digital barriers.
  • Quicker Online Replies: Our teams aim to respond to online requests by the next working day.
  • Better Phone Service: We’re improving how calls are handled.
  • Support with the NHS App: We’re helping more people register and use the NHS App to manage their care easily.
  • Your Voice Matters: We’re running patient events and surveys to make sure your feedback shapes our services.
  • Fair Access for Everyone: We’re focusing on making services more inclusive for all communities, including those less confident with technology.

111 is the NHS non-emergency number. It’s fast, easy and free. Call 111 and speak to a highly trained adviser, supported by healthcare professionals. They will ask you a series of questions to assess your symptoms and immediately direct you to the best medical care for you.

NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.

In case of a life-threatening emergency, please dial 999.

You also have access to the HUB services. Click here for more information

The HUB Services is by appointment only. To book an appointment when the surgery is closed please RING 020 8194 7355

We are looking for patients to join our Patient Participation Group (PPG). The PPG helps us improve the services and care we provide by giving feedback and suggestions. If you’re interested in having a say in how our practice is run, we would love to hear from you.  
Please contact the practice for more details and to get involved. nhsnwl.prmp@nhs.net 

Online Services

You can use the NHS App to check your symptoms and get instant advice, book appointments, order repeat prescriptions, view your GP medical record and more.

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