Dear Patients,

Some of our general practice IT systems are impacted by an IT outage. The clinical computer systems used by our GPs in Brent, Harrow, Hillingdon, Dormers Wells practice in Ealing and Spring Grove practice in Hounslow are currently unable to access patient records, including telephone numbers and email addresses. Telephone appointments may be possible until this matter is resolved. If you have a telephone appointment booked and the issue is urgent you are advised to visit the practice or use NHS 111 online. If you are expecting a regular repeat prescription, you should visit your pharmacy, who can issue an urgent prescription covering 3 days. If you require medical advice, please visit your community pharmacist or Get help for your symptoms - NHS 111

For more information please visit the link below:
NHS NW London IT Outage Alert

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Park Royal Medical Practice

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Have you signed up to the NHS APP? Click here to learn more and register

111 is the NHS non-emergency number. It’s fast, easy and free. Call 111 and speak to a highly trained adviser, supported by healthcare professionals. They will ask you a series of questions to assess your symptoms and immediately direct you to the best medical care for you.

NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.

In case of a life-threatening emergency, please dial 999.

You also have access to the HUB services. Click here for more information

The HUB Services is by appointment only. To book an appointment when the surgery is closed please RING 020 8194 7355

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You can use the NHS App to check your symptoms and get instant advice, book appointments, order repeat prescriptions, view your GP medical record and more.

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