Practice Policies & Patient Information

Please see our key statement indicators below that reflect the ethos of our Practice philosophy:

Quality patient care is our key driving motivation
The guiding working principle is ‘do today’s work today’
Consider patients’ requests from their perspective
We will work collaboratively with other agencies in our locality
We will seek to be flexible in working arrangements
We use first names in communicating with all our staff
Staff views will always be considered / respected
Staff should be encouraged and supported to develop skills useful for the Practice

Boosting awareness of our Multi-Disciplinary team (in multiple languages)

Delivery Plan for Recovering Access to Primary Care: boosting awareness of the multi-disciplinary team

As part of NHS England’s communications campaign to raise awareness of the multi-disciplinary team working in primary care, a new animated film has been developed to explain the additional roles for multicultural audiences. The animation has been translated into multiple languages (Hindi, Panjabi, Gujarati, Bengali, Polish, Romanian and Somali) to reach those who have low proficiency English and/or literacy levels and uses simple, straightforward language to ensure understanding amongst our patients.

· English: https://youtu.be/CT0aB-EORMU

· Hindi: https://youtu.be/WWZs6S3itbc

· Gujarati: https://youtu.be/Cg9aW2kBQag

· Bengali: https://youtu.be/OFTzFS2BY7w

· Punjabi: https://youtu.be/rOjn6f05kj0

· Polish: https://youtu.be/pbClDSEQ2gc

· Romanian: https://youtu.be/nzlomWN4X5o

· Somali: https://youtu.be/zts6GcyeQ_A

Join us in spreading awareness and enhancing access to primary care for all communities